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FAQ

General
Do you have a physical retail store?

Yes, it is located at 262 Main Street. Winkler, MB R6W 4A4

How does in-store pickup work?

For those living in Southern Manitoba who are interested in avoiding shipping costs simply select the STOREPICKUP shipping option at checkout. This will ensure your order is sent to our store front in Winkler, Manitoba for pickup. Orders typically take one business day to arrive at our store. Once the order is ready you will receive a phone call/email notifying you that the order is waiting for you.

IMPORTANT: To receive a phone call when your order is ready, you will need to enter your phone number during checkout!

Shipping
Do you ship internationally (outside of Canada)?

Unfortunately, we do not ship outside of Canada at this time.

Can I return my item?

Copper & Sparrow does not offer returns on any items. We offer store credit or exchange.

Sizing
How do I know my size?

We will do our best to provide you with the measurements of bust and shoulder to hemline. We are always happy to do our best to try and direct any further questions you have. We understand not all pieces follow the same sizing and thus please send any questions to hello@copperandsparrow.com